Connected sources
Every signal source. Grouped by job.
Operational integrations grouped by job: answer surfaces, review platforms, search and community signals, CRM and support imports, and brief delivery.
AI answer surfaces
AI answer surfaces
Public answer engines we capture and diff weekly.
ChatGPT
Captured weekly with source citations.
Claude
Captured weekly, diffed against last capture.
Gemini
Captured weekly with cited sources.
Perplexity
Captured weekly with full source list.
Review platforms
Review platforms
Public review surfaces feeding the Review Signal Mining module.
G2
Theme clusters with verbatim quotes.
Trustpilot
Sentiment + repeated phrase extraction.
App Store
Mobile review themes and risk phrases.
Google Reviews
Connectable source — configured during setup.
Configured during setupSearch & community signals
Search & community signals
Where conversations and rankings drift in public.
Google SERP
Snippets, related queries, and ranking drift.
Subreddit mentions with snippet and link.
Hacker News
Thread monitoring with sentiment tagging.
Public forums
Connectable source — configured during setup.
Configured during setupCRM & support imports
CRM & support imports
Bring private signals into the Customer Language Map.
Zendesk
Connectable source — ticket themes routed into language map.
Connectable sourceIntercom
Connectable source — conversation themes imported.
Connectable sourceSalesforce
Connectable source — opportunity notes for buyer-language mining.
Connectable sourceHubSpot
Live API and webhook workflow for lead sentiment tags, source URLs, and four-hour sentiment score syncs. CSV fallback is used if API limits are reached.
Live API + webhookYardi Voyager
Standardized CSV import path for review data ingestion. Not a direct live API integration.
CSV import pathBrief delivery
Brief delivery
Where the weekly brand brief lands.
Weekly brief and signal alerts to any inbox.
Slack
Incoming webhook and bot bulletins for daily Brand Pulse summaries. BrandScout does not read private Slack content in this workflow.
Live API + webhookNotion
Connectable source — auto-publish briefs to a workspace.
Connectable sourceWebhooks
Pipe signals into your own stack.
Connection security
API keys rotate every 90 days. OAuth scope is limited to brand.read and analyst.write where applicable.